Digital Operations is the boring unsexy tech trend that every company needs to care about. **Automation.** Using software to handle repetitive tasks like billing, onboarding, and payroll. Saves time and money. • Companies that automate will dominate their industries and maximize $/employee. **Global Talent.** Hiring freelancers and remote workers around the world. Digital tools make it easy to build and manage remote teams. • The best person for the job could be anywhere. **Remote Management.** Running a company with virtual teams using tools like Zoom, Slack, and project management platforms. • Hiring everywhere requires a Remote-First approach **AI Tools.** Software that analyzes data, suggests responses, and detects errors. AI that will become embedded into most core processes. • Out of sight but not out of mind. **NoCode/LowCode.** Using visual software to build apps and automate work without code. Anyone can improve Digital Ops. The people closest to the work can now build the solutions. • No technical skills required. Some recommended. For small and mid-size companies, Digital Ops allows them to scale lean, cut costs, access global talent, and build exceptional customer experiences using automation, AI, and no-code tools. Digital Operations may not get the hype, but it delivers results. Your competitors are already on to it. Are you?